Leadership Development Programme: Enhancing Communicating & Coaching Skills
Course Dates: 16th and 17th April 2024 followed by 5 weeks of short vides and tips.
We are delivering our next 2-day Enhancing Your Communicating and Coaching Skills programme for Directors, Managers and Team Leaders, who are looking to further develop their leadership skills.
In this challenging business world, leaders and managers are required to have excellent communication skills and the ability to coach, motivate and develop their team members, even the “difficult” ones, as it’s about identifying “difference” or underlying reasons for a lack of motivation and how to manage that.
Aim of the programme
The aim of this programme is for you or your colleagues to expand your leadership skills, enhance people development, increase retention and maximise potential within your team, in order to thrive in your challenging business world.
You will learn the skills for further developing your interpersonal and communication skills for recognising and matching the different behaviour styles of your team members, and the skills for building rapport, motivating, developing, coaching, and inspiring the people you lead.
This highly interactive programme consists of a two-day in class workshop where you get the opportunity to practice and apply what you are learning. In addition, you will receive post course self-learning videos to recap and remind you of the course content. Each delegate will receive a reflection journal which helps you to track how you are applying what you covered in the course, and the results you are achieving.
Book your place by completing the form below.
Course Content
Day One The Communication Process Applying non-verbal Communication Skills Staying resourceful and confident Focused listening Skills Asking purposeful questions Recognising and matching different behavioural styles Creating a ‘Can-Do’ Culture Creating Well- Formed Outcomes for Achieving Goals
Day Two Applying the 5 Competencies of Emotional Intelligence in the workplace Overcoming Stress Dealing with Emotional Hijacking Building Trust and Showing Vulnerability Seeing things from the perspective of others The Role of Coaching in Business Coaching Framework for developing your team members
Learning Outcomes
Learning the skills of applying leadership development tools and techniques with the people you lead, to create a culture of support, trust, recognition, motivation, and increased productivity.
Programme Outline
Delivered over 2 consecutive days 9.00am until 5.00pm and include refreshments and lunch.
Post course Self Learning and Reflection, supported by email tips and short videos for 5 weeks.
This training is highly interactive. We demonstrate a technique; the participants practice with each other while being coached by Fiona and Phillippa. We then debrief and discuss how this can be integrated into the workplace.
A pre-programme questionnaire will be emailed to each participant to determine the leadership development areas they want to work on, as part of this programme.
This will be followed by a series of emails and short videos for the following 5 weeks.
All participants will receive printed workbook, which includes a Reflection Journal, where they record how they are applying what they are learning each week.
Investment:
£695 per delegate for this 6 week programme.
Take Away Skills to Include:
Actively listening and recognising others to understand situations better
Applying the 5 Competencies of Emotional Intelligence
Adapting behaviour to flex to different behavioural styles
Learning techniques for managing counterproductive thoughts
Recognising your impact on others
Being proactive in managing emotions and behaviour for creating positive outcomes
Leading with empathy by seeing things from the perspective of others
Asking purposeful and targeted open questions to get clarity of all situations
Moving mindsets from problem focused to solution focused
Motivating and inspiring others conversationally
Have a coaching framework for growing and developing team members
For more information on the Leadership Development Programme: Communicating and Coaching, to discuss private company courses, tailor the course to meet your requirements, or to book a place, please contact Phillippa Hart on 0121 360 6000, 07967020056, or email phillippa.hart@hartrecruitment.co.uk
What people achieved as a result of attending this programme:
Team members taking personal responsibility for putting forward solutions. This has resulted in me having more time me time with my management team planning for the future.
Coaching my team leaders to deal with their teams has resulted in more time for me to be strategic and plan. People used to come directly to me, now we have a structured reporting system in place.
Being recognised more as a leader because people now coming to me about things that need attention rather than waiting for me to notice.
Meet your facilitators
Fiona Campbell NLP Corporate Facilitator
Fiona is an international Corporate Facilitator, NLP (Neuro Linguistic Programming) Trainer and Executive Coach. She has delivered leadership training for hundreds of companies and coached thousands of business professionals internationally to help them develop a growth and resilient mindset and improved their communicating, motivating, leading, coaching and influencing skills. She is recognised globally as one of the leading specialists for using NLP (neurolinguistic programming) skills for business and coaching.
Phillippa Hart Managing Director
Incorporated Hart Training and Recruitment over 22 years ago after a successful career in HR and training in corporate organisations. Phillippa’s team still recruit across a broad range of industries, whereas she specialises in Executive search projects. She is a qualified NLP Business Master Practitioner and Business Coach. She works with a network of specialist associates and delivers a range of Talent Attraction, Interviewing, Equality, Diversity & Inclusion workshops, as well as Leadership programmes, to support forward thinking businesses. Phillippa is also a member of the Lichfield branch of the Soroptimists.
Register your interest and receive a call back within 24hrs
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